Our Approach

AI Receptionist is built to support real people, not immediately replace them.

Right now, the main purpose of the system is to make sure businesses don’t miss customer calls, especially when staff are busy, unavailable, or the business is closed.

This helps reduce interruptions, callbacks, and manual follow‑ups, while letting staff focus on customers who are already present.

How the Plans Are Intended to Be Used

Lite is designed purely as support. It answers calls when you can’t, handles simple questions like opening hours or services, and takes messages. It is not meant to replace staff.

Basic offers more natural conversations and can handle most common calls on its own. Some businesses use it as a full solution, but it is still primarily intended as support during busy hours or closing times.

Pro (coming soon) is being built for full call automation. This includes complete call handling and appointment booking, and is intended for businesses that want to replace the need for a dedicated receptionist.

About Replacing Staff

We want to be clear and transparent.

Lite is not meant to replace people.

Basic can handle most calls, but replacement is optional and depends on the business.

Pro is designed to fully replace manual call handling where it makes sense.

Replacement should always be a choice, not something forced.

AI Is Not Perfect

No AI system is perfect.

Sometimes the AI may not understand a question fully or may need improvement. That’s expected.

We continuously update and improve the system, and models are refined regularly to make responses more accurate and natural over time.

Our focus is on reliability, transparency, and steady improvement — not pretending mistakes never happen.

Our Focus Right Now

At this stage, AI Receptionist is mainly focused on answering calls during busy periods and outside opening hours.

We are actively working toward more advanced automation, but we are honest about what the system can and can’t do today.

Why Businesses Choose AI Receptionist

Businesses choose AI Receptionist because it is simple, honest, easy to set up, and improves over time.

It helps businesses stay reachable, reduce stress, and avoid missing customers — without forcing immediate changes to how they work.