How It Works

Simple steps to keep your calls answered.

Instant Answer

The AI picks up the call within seconds and greets the caller professionally on behalf of your business.
It clearly explains it’s an automated receptionist and offers help.

Understand Needs

The AI listens and determines why the customer is calling, for example:

Asking about opening hours,

Asking about services or pricing,

Wanting to book an appointment,

General questions

Provides Business Information

The AI can instantly provide:

Opening hours

Services offered

Pricing information

Booking instructions

Answers to common questions All information is custom trained specifically for your business

Collects Customer Details (Pro Plan)

If the caller wants to book an appointment, the AI politely collects and confirms:

Full name (including spelling confirmation)

Phone number (repeated back for accuracy)

Email address (spelled out if needed)

Country and timezone

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Appointment Booking (Pro Plan)

The AI checks real availability and offers clear time options.
Once the caller confirms a date and time, the appointment is created automatically via booking integration (e.g. Cal.com).

The AI always confirms:

Date

Time

Timezone

before finalizing the booking.

SMS Confirmation (Pro Plan)

The AI listens and determines why the customer is calling, for example:

Asking about opening hours,

Asking about services or pricing,

Wanting to book an appointment,

General questions

Call Ends Professionally

The AI closes the call politely and asks if there’s anything else it can help with.
No rushed endings, no awkward silence.